Compost Crew Frequently Asked Questions

How do I sign up?
What if I don’t live in your service area?
What will my pickup day be?
How do I decide on bin location?
What happens if my bin is stolen?
I don’t need a pick up this week, how do I let you know?
Can I change my pick up day?
What if I move? Can I bring the service with me?
What can I include in my bucket? Are there any no-no’s?
What if my bucket starts to smell?
Do you serve cafes or restaurants?
What if I don’t want or need any compost back?
Do I need to be home for pickups?
How do I cancel service?


How do I sign up?

Easy! Fill out our form here We will contact you with more information about the program and let you know if we have a route in your neighborhood yet.
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What if I don’t live in your service area?

We would love to bring the FP Compost Crew to neighborhoods all over Buffalo. In fact, we’re basing our expansion plans largely on the demand we see from prospective markets. So if you want to see us in your neighborhood, please take the time to sign up so we can register your zip code and let you know when we’re ready to launch near you!
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What will my pickup day be?

Your pickup day is determined by where you live in relation to our existing routes. Of course, we aim to make our routes as efficient as possible, so you’ll be slotted in on whichever day we’re already nearest you.
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How do I decide on bin location?

When deciding on a bin location, choose a place that is safe and easily accessible for both you and our drivers. Front porch or side door works great. If you live in an apartment building we suggest you talk to the building manager so they know what the “pirate bucket” is all about.
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What happens if my bin is stolen?

Once we drop off your bucket, it’s yours. Cherish it. We will charge a $10 fee to replace it.
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I don’t need a pick up this week, how do I let you know?

We really appreciate you letting us know if you won’t needing a pickup on your scheduled day. That way we aren’t wasting precious fossil fuels to get to your house. Just email us at compost@farmerpirates.com
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Can I change my pick up day?

Sorry, but no. Pick up days are determined by your location in relation to other subscribers routes. That said, if you email us, and we’re able to accommodate you, we’ll certainly try.
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What if I move? Can I bring the service with me?

Change is inevitable isn’t it? Well, if you are moving locally and into an area where we already have a route, then yes, of course. If we don’t have service in that area yet, we will put your membership on hold until we do. (Maybe you could even help spread the word in your new neighborhood, hint hint.)
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What can I include in my bucket? Are there any no-no’s?
Except for meat, dairy, plastic or rubber, almost anything goes! So feel free to include fruits & veggies; eggshells; bread, grains & pasta; coffee grounds, filters, & tea-bags; nuts & spices; napkins & paper towels, and small yard clippings & flowers. If you’re unsure, just ask.
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What if my bucket starts to smell?

There are a few things we recommend. First try adding a bit of shredded newspaper (b&w only please). You could also try sprinkling on a bit of baking soda to absorb the smell. Finally, if you are going to put something in there that you are quite certain will smell can put it in a bag in the freezer until closer to your pick-up day!
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Do you serve cafes or restaurants?
We sure do. Just get in touch with us and we will have the pirates who handle that end of the compost program contact you!
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What if I don’t want or need any compost back?
No need for personal compost? No worries… your share will be well used by other local farmers and gardeners who need it!
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Do I need to be home for pickups?
Nope. Just leave your bucket outside on the day of your pickup and we’ll take care of the rest.
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How do I cancel service?

Please don’t go! We always hate to see a composter go, and if there’s anything we might have done differently to make you want to stick around, we hope you’ll give us the chance to make it right. But if you are determined to cancel, you can send us an email or give us a call. Please note that we are not currently offering refunds.
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